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AMBER PAY FAQ

We require a business merchant bank account from NCB, FGB or BNS with a First Atlantic Commerce account as well (FAC). Alternately, the merchant account can be open with our Partners Lasco Financial Services in which case you don’t have to have a business account or registered business.

We have recently entered into a partnership with LascoBiz who will eliminate the need to have a merchant ecommerce account. See link for registration https://register.lascobizja.com/

  • No set up fee
  • No monthly fee
  • Transaction Fee - 0.5% of principal subject to a minimum of USD$0.25 per transaction (equivalent to the JMD value on the day of invoice)*
  • * Gateway Fees (only applicable for clients of BNS od FGB) - A monthly minimum transaction fee of US$50 is charged each month.
  • * There is a subscription fee associated with eStores based on the chosen plan, details are here: https://amberestores.com/pricing.html.
  • *Banking fees are paid separately to the banking partner accordingly

Shopify as an open e-commerce platform only integrates with specifically customized apps. We recommend you switch to our eStores ecommerce platform as it already has an Amber Pay payment gateway embedded for you to receive payments in both USD and JMD to settle to the local bank account.

  • * Gateway Fees (only applicable for clients of BNS od FGB) - A monthly minimum transaction fee of US$50 is charged each month.
  • *Banking fees are paid separately to the banking partner accordingly

Yes, we do offer integration to existing websites. We also offer a software development services, please check details here:https://www.myamberinnovations.com/

Our compliance with PCI DSS Level 1 demonstrates that we meet all the necessary security standards and regulations, ensuring that we adhere to the highest levels of security measures required. More information is available on our website - https://www.myamberpay.com/security.html.

The FAC account, which stands for First Atlantic Commerce account, serves as a payment processor enabling the acceptance and processing of credit and debit card payments globally. Additionally, it facilitates payment processing and settlements with various banking partners throughout the Caribbean Region. In Jamaica FAC is partnered with JNCB, BNS, and FGB.

A merchant account is a type of bank account that enables businesses to accept and process payments from their customers through various electronic payment methods, such as credit cards, debit cards, and online payments. It acts as an intermediary between the business, the customer, and the financial institutions involved in the transaction.

After successfully establishing your merchant account, kindly notify NCB (National Commercial Bank) that you are initiating the setup process with Amber Pay, as they are already familiar with the procedure. Request NCB to proceed with the establishment of your FAC account (First Atlantic Commerce). Please note that NCB clients must complete the FAC account setup through NCB bank exclusively. However, if you are a client of BNS (Bank of Nova Scotia) or FGB (First Global Bank), kindly furnish us with the necessary details of your merchant ID, and we will handle the opening of the FAC account on your behalf.

Yes.

Yes, eStores facilitates dropshipping. You can customize your shipping method on a very granular level, including setting up the rates according to a package size or delivery zone.

We recommend switching to our Amber eStores e-commerce platform, which already includes the Amber Pay gateway for local payment settlements.

Visa and Mastercard are accepted for payments made through Amber Pay.

Our eStores ecommerce platform allows you to connect your Facebook and social media links when running ad campaigns.

Yes, you can use your existing website domain name on the Amber eStores website.

Yes, the payment button can be used in most of the websites, including WordPress and other platforms.

We offer different subscription tiers, please check here https://amberestores.com/pricing.html

Yes we do, when onboarded you will be given access to download the file.

Yes you can , once you present both JMD and USD merchant account funds will go in the respective account , this applies to LascoBiz as well.

Yes you can.

Wix as an open e-commerce platform only integrates with specifically customized apps. We recommend you switch to our eStores ecommerce platform as it already has an Amber Pay payment gateway embedded for you to receive payments in both USD and JMD to settle to the local bank account.

Amber Pay charges $500 - $2000 USD depending on how the website is coded and the platform it is built on. Price will be determined after assessment is done by our developers.

Yes , we have just added our payment.